Firm Overview
For more than 20 years Robert Eckard & Associates, P.A. has been efficiently resolving complex legal issues for clients who require sophisticated representation. We are a defense-oriented firm, representing individuals and businesses facing administrative, civil, or criminal legal action. Our firm’s highly skilled and credentialed attorneys offer representation across a broad range of legal needs including complex business & commercial litigation, private client services, white collar criminal, and fraud.
Job Description
Our office has the opportunity for an experienced Bilingual Receptionist to join the firm’s expanding practice. Our ideal candidate is a self-starter with positive attitude and experience in a fast-paced working environment. We are seeking to hire an accountable, tech-savvy professional with a friendly, professional manner who enjoys client interaction and has previously worked in a law firm.
Main Responsibilities:
- Operate multi-line telephone systems, screen, and forward calls, provide information, take messages, and schedule appointments
- Phone intakes for new potential clients
- Creating and confirming appointments
- Greet clients entering the law firm
- Providing clients with a positive experience and maintaining a good professional relationship with them at all times
- Collect, sort, distribute, or prepare mail, messages, and courier deliveries
- Perform various administrative support tasks, run office errands
- Provide support to all departments, the office manager, and other staff, for the smooth operation of the office
- Helping in any departments or projects in downtime
- Photocopying, filing, and assisting other staff as needed
- Receive payments and record receipts for services
- Order and manage office supplies
- Re-stocking supplies in common office areas – cups, coffee, paper towels, pens, etc.
- Maintains general office upkeep and cleanliness
Qualifications:
- Bilingual in English and Spanish (Required)
- Previous experience in a law firm, fast-paced environment
- Outstanding attendance and punctuality
- Experience working with Clio case management software or ability to learn quickly
- Proficiency in MS Office (Outlook and Word in particular)
- Attention to detail
- Problem-solving skills
- Sense of Urgency
- Excellent written and verbal communication skills
- Strong work ethic
- Strong organizational skills and the ability to multi-task
- Maintain Professional Appearance
- Must have reliable transportation
Robert Eckard & Associates, P.A. offers a competitive salary and comprehensive benefit package including Paid Time Off, Sick Time, a 401(k)-matching program, Paid Holidays, Health Insurance, and Performance Based Bonuses.